Privacy Policy

Who we are

Trig ("we", "us", "our") is a software development company based in the United Kingdom. We can be contacted at [email protected].

What data we collect

We collect the following personal data:

• Account information: email address, provided when you create an account via our authentication provider (Hanko).
• Project information: descriptions, chat messages, and change requests you submit through our platform.
• Usage data: pages visited, time spent, and browser type, collected automatically.

How we use your data

• To provide and maintain our services
• To communicate with you about your projects
• To improve our platform and services
• To comply with legal obligations

Legal basis for processing

We process your data under the following legal bases as defined by UK GDPR:

• Contract: processing necessary to provide our services to you.
• Legitimate interest: improving our services and platform.
• Consent: where you have given explicit consent, such as marketing communications.

Third-party services

We use the following third-party services that may process your data:

• Hanko — authentication
• MongoDB (DigitalOcean) — data storage
• Anthropic — AI-powered discovery chat

Data retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. You may request deletion of your data at any time by contacting us.

Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Lodge a complaint with the Information Commissioner's Office (ICO)

Contact

For any privacy-related queries, contact us at [email protected].